Have a question? It might be answered below. If not, feel free to contact us.

How does the Sani Bot work?

The Sani Bot uses exclusively engineered ultrasonic transducer technology with our advanced cleaning solution to deep clean your equipment.

The transducers generate ultrasonic waves that are transmitted through the water, rippling through each layer of your equipment, reaching tiny crevices that are hard to clean by hand. At the same time, the waves also generate “cavitation” (millions of microscopic air bubbles). These bubbles collapse when they strike the surfaces of your gear, which agitate and scrub the surfaces and suck away even the smallest microscopic particles. The tiny bubbles also penetrate into small crevices and deep holes to clean your CPAP mask inside and out. For best results, use hot tap water and the included Sani Bot CPAP mask cleanser tablets. Watch this video to see how it works in action

How does the Sani Bot compare with the So Clean device?

The So Clean uses ozone (activated oxygen) to molecularly change the O2 but doesn’t actually remove any oils or buildup. In addition, many people are sensitive to ozone and have experienced reactions to it such as daily headaches.

The Sani Bot scrubs away any buildup, residue, and debris, leaving your mask feeling fresh and sparkling clean.

Will using a Sani Bot void my CPAP machine warranty?

No!😊 The reason is because The Sani Bot does not use Ozone to clean, and does not push ozone through the motor. Ozone cleaners use harsh gases that can corrode and damage the motor and other mechanical components of your CPAP. The Sani Bot does not use ozone and only cleans masks, hoses, and reservoirs, so it will not void your warranty for this reason.

Can we use one Sani Bot for 2 sets of CPAP gear?

One Sani Bot machine can easily take care of multiple sets of CPAP gear daily or however often you wish to clean.

Can the Sani Bot clean multiple sets of gear at the same time?

It depends on which model you buy. The model shown here has a 3 liter tank so will only fit one at a time but can definitely handle multiple cycles in a row. Cleaning cycles can be adjusted to any amount of time you’d like, most people choose 5-10 minutes depending on how often they clean their gear. The Sani Bot D6 has a 6 liter tank and may be able to fit multiple sets of gear in one cleaning cycle. Go here to see the different models: https://sanibot.wpengine.com/order/ Hope this helps! 🙂 How often should I clean my gear?

Which CPAP brands / gear are compatible with the Sani Bot?

If it will fit in the tank, then you’re good to go! All mask types and brands are compatible as long as they can fit, fully submerged in the water.

What are the dimensions of the tanks different models?

These can be found here: https://sanibot.wpengine.com/order/

Does the Sani Bot clean CPAP tubing as well?

Yes, it does!

Can I use the Sani Bot for heated tubing?

Yes. Just make sure the electrical elements are completely dry before using them again.

Does the Sani Bot work for nose pillows?

Yes! It does a fantastic job on nose pillows.

Will the Sani Bot also clean my humidifier reservoir / humidifier tank?

If it’s removable, yes! You just need to make sure to submerge it long enough in the Sani Bot tank so that it fills up completely with cleansing tablet solution water. The ultrasonic waves are powerful enough to penetrate through the walls of the reservoir and agitate the interior to remove germs and debris.

Do I need to take apart the mask for cleaning?

No, unless it is too large to fit in the tank in one piece. Depending on your situation, you may prefer to take it apart for a more thorough and deep clean. If you wash it frequently, then it may not be necessary to take apart.

How long does it take to clean the gear?

It depends on how long you go between each cleaning. Usually a 5 minute cycle is enough if you clean daily or every other day. If you go longer then maybe a 10-15 minute cycle. You can adjust the time.

Is it loud? What is the sound/noise level when operating?

The Sani Bot is quiet when in use. For example, if you turn the tap water on, you won’t be able to hear the Sani Bot above the tap water noise.

Where can I buy the cleansing tablets?

When you purchase a Sani Bot machine, it will come with 60 tablets, and you can purchase more here: https://sanibot.wpengine.com/order/

How many cleansing tablets come with the machine?

Your package will come with 60 cleansing tablets.

How much are the cleansing tablets?

60 tablets: $9.88
120 tablets: $18.74
360 tablets: $36.74

What are the cleansing tablet ingredients?

Sodium Bicarbonate, Potassium peroxymonosulfate, Sodium percarbonate, Citric Acid, PEG-150, Sodium Laurylsulfate, Sodium Benzoate, TAED, Peppermint Oil, Indigo (CI73015)

What is the warranty for this product?

It comes with a 1year warranty. You can register your warranty here https://sanibot.wpengine.com/warranty/ . If anything stops working we will replace any necessary part or replace the entire unit. Simply send us a message through Amazon and we will take care of it.

Does the water circulate in the tank thus thoroughly cleaning the inside of the hose tubing?

It does not circulate but uses transducers that generate ultrasound vibration that is transmitted through the water. This generates cavitation (millions of microscopic air bubbles) which collapse and suck away debris from your mask. The tiny bubbles also penetrate into small crevices and deep holes to clean your CPAP mask inside and out. For best results, use hot tap water and the included Sani Bot CPAP mask cleanser tablets.

Can you clean the mask and hose together and if not do you need to change the water before washing the next cycle?

If there is room for both, you can clean them together. If not, if you want to do a more thorough clean, we recommend changing the water out for each cleaning cycle. It really depends on how dirty your equipment is and how often you clean it.

I have pretty hard tap water. Does it still clean well despite potential for hard water deposits?

Yes, the Sani Bot will clean the same, but it does not remove hard water buildup.

How does the inside of the entire hose get cleaned?

The Sani Bot only works if the item to be cleaned is fully submerged. The problem is CPAP masks and tubing are very lightweight and often float to the surface. So a metal submersion plate is included for the purpose of keeping the items submerged. For tubing, if you make sure it’s full of water instead of air, the ultrasonic waves can travel through the plastic and vibrate inside the tubing, using cleaning tablets in the water and agitation to clean.

Does the Sani Bot Clean the inside of my CPAP machine?

The Sani Bot doesn’t clean the interior of CPAP machines since water would damage the internal components of the machine, but it does an AMAZING job with humidifier tanks, masks, straps, nose pillows,  and tubes.

How does it dry and how long does it take to dry?

It has a drying tray you can place the mask on to allow it to dry after washing. For fast drying, you can hook the tubing up with the mask and hook it to your cpap machine and blow it dry for 20 minutes or so.

I use a fabric mask & headgear. Will it clean them without damaging the fabric?

Absolutely!

Can I use my FSA / HSA account to purchase a Sani Bot?

Yes! Sani Bot is eligible to purchase with FSA or HAS cards / accounts.

Where is the Sani Bot made?

Sani Bot is a USA company with product design in the USA and manufacturing in China.

Do I need an adapter to make the Sani Bot compatible with my CPAP equipment?

The Sani Bot does not require adapters to clean your CPAP equipment. The Sani Bot has a tank that you fill with water and place your CPAP equipment inside to be cleaned and sanitized. If your humidity feature cannot get wet or cannot fit in the tank, you will need to clean it through other means. The Sani Bot’s Tank size is 9.6 x 5.9 x 3.0 inches.

Does the plug have a converter so it would work at 220-240 for use overseas

The Sani Bot internal specs are set up to work with USA outlets at 110V-120V. If you want to use it with a 220-240V outlet, you will need a power transformer to change the outlet voltage from 220-240V to 110-120V.

Is there someplace to download the manual?

If you send us a message and request the manual, we can send you a PDF copy.

What’s the maximum temperature level of this machine?

It has a safety shut off of 140 degrees but it will likely never get that hot. The heater that is in the machine is mainly to keep the hot tap water you put in hot, but not get much hotter.

Can you travel with this machine ?

Yes

How do you clean the Sani Bot when it gets dirty?

Here are the care instructions:
1. Don’t leave the tablet water in the tank more than 6 hours;
2. After emptying the tablet water, add tap water again and turn on the unit for 30-90 seconds. This will clean any residue on the surface of tank.
3. Empty the water and use a towel to dry the tank and surface of the unit.

Important: Do not put the whole machine under water.

Do you offer payment plans?

As of now we are working on getting a payment plan solution ready. Please check back in a few weeks!

What is your return policy?

We know you’ll love the Sani Bot, and that’s why we are willing to risk giving you a 100 day money back guarantee. Try it for 100 days and if you don’t LOVE it simply return it for a full refund minus return shipping. We can’t resell the product after it’s been returned, so it’s a big risk to do this FOR FREE, but we truly believe in our products so it’s worth it to us to extend our confidence out to you as a 100 day Money Back Guarantee 🙂